writer and bookseller living in London. Author of the 'Weird Things Customers Say in Bookshops' series. I'm also a published poet and short story writer. My poetry pamphlet 'The Hungry Ghost Festival' is published by The Rialto. I'm currently writing my first novel, and my new non-fiction book, 'The Bookshop Book' will be published by Constable & Robinson autumn 2014. I'm represented by Charlie Campbell at Ed Victor Literary Agency.